Refund policy

Requesting a return:

• You must request a return if any quality issue arises through email to hello@zayford.com within 3 days of receiving the package 

• Refunds will be made to the original purchaser, in the original method of payment, or a new product will be sent as per your request. 

Return conditions:

• The item must be returned in its original shipping packaging and original branded packaging, with any related accessories, instruction booklets, labels, protective covers, leaflets, or boxes.

• Upon receipt of your item(s), and subject to inspection by our Quality Service Department, we will proceed with the return.